Database connectivity and performance issues

Resolved

Operational

Started 3 months agoLasted about 15 hours

Affected

API

Dashboard

Mirror

Subgraph Sources

Subgraphs

API

Updates

Resolved
June 24, 2024 at 11:24 PM
Resolved
June 24, 2024 at 11:24 PM
We have tuned our database backend and have recovered. All subgraph mirror pipelines should have the most up to date data at edge, and no data was lost.
Identified
June 24, 2024 at 8:47 AM
Identified
June 24, 2024 at 8:47 AM
We are currently investigating this incident. Some users are reporting that the GraphQL API for subgraphs has issues connecting to the database. Sometimes the dashboard is slow to load. Subgraph replication with mirror is lagging.
We have opened a chat with AWS to help investigate our database.
We have identified the root cause, measures are being applied but will take some time to complete.

Goldsky - Database connectivity and performance issues – Incident details